LEGAL REFERENCE

Your Data. Your Control. Our Commitment.

We handle your account details, payment history and personal information with the same care you'd expect from a platform built for Indonesia. This policy explains exactly what we...

Data SecurityPayment PrivacyAccount ProtectionTransparent PracticesYour Rights
dewijoker Your Data. Your Control. Our Commitment.

Privacy Policy Overview

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Privacy Questions? We're Here.

Have concerns about how we handle your data? Reach out through any of these channels and we'll respond within 48 hours.

Email Support Send privacy inquiries to [email protected]. Include your account...
Live Chat Open the chat widget in your account dashboard...
Account Settings Manage your privacy preferences directly in your profile...
PLATFORM TRUST SIGNALS

Why Your Privacy Matters to Us

We've built dewijoker around trust. Every decision we make about your data reflects that commitment.

Encrypted Transactions

All DANA, OVO, GoPay and QRIS payments are encrypted end-to-end. Your payment details never touch our servers unprotected.

No Third-Party Sales

We don't sell your email, phone number or betting history to advertisers, data brokers or marketing firms. Period.

Regular Audits

Our security team runs monthly penetration tests and data audits to catch vulnerabilities before they become problems.

Local Compliance

We follow Indonesian data protection standards and regulations in all supported regions where we operate.

Transparent Logging

Every login, payment and account change is logged. You can review your activity history anytime in your dashboard.

Instant Deletion

Request account closure and we'll delete your personal data within 30 days, except where law requires us to retain records.

How We Stack Up

Our privacy approach is straightforward. Here's how we compare on the details that matter most.

Data RetentionWe keep your account data for as long as your account is active, plus 12 months after closure for dispute resolution.
Cookie PolicyWe use session cookies to keep you logged in and analytics cookies to improve site speed. You can disable them anytime.
Third-Party AccessPayment processors (DANA, OVO, GoPay, QRIS) see only transaction details. We never share your betting history with them.
International TransfersYour data stays in Indonesia unless you request account closure or we're required by law to transfer it elsewhere.
Children's Datadewijoker is for users 21+. We don't knowingly collect data from anyone under 18 and will delete it immediately if discovered.
Policy UpdatesWe'll notify you 30 days before any material privacy changes. You can review the full history of updates in your account.
Your RightsYou can access, correct, download or delete your personal data anytime. Submit requests through your account or email us.
PLATFORM SNAPSHOT

What We Protect

Your privacy covers every part of your dewijoker experience. From the moment you open an account to your last transaction, we're keeping your information secure.

01
Account Credentials Your email, password and phone number are hashed and encrypted. We never store them in plain text or share them with anyone.
02
Payment History DANA, OVO, GoPay and QRIS transactions are logged securely. You control who sees your transaction records in your dashboard.
03
Betting Activity Your game history, bets and winnings are private. We don't sell this data to game providers or analytics firms.
04
Device Information We collect IP addresses and device IDs for security only—to detect fraud and prevent unauthorized account access.
05
Communication Records Emails, chat logs and support tickets are stored securely and deleted after 24 months unless you request earlier removal.
06
Location Data We use your location to verify you're in a supported region. This data is never shared with third parties or advertisers.

Privacy Questions Answered

We delete your personal information within 30 days of closure. Transaction records for DANA, OVO, GoPay and QRIS payments are kept for 12 months for dispute resolution, then removed permanently.

Yes. Go to Account Settings, select Privacy, and click Export Data. We'll email you a complete file of your account details, transaction history and activity logs within 24 hours.

No. Game providers like Pragmatic, Evolution and PG Soft see only that you've played their games. They never receive your email, phone, payment method or betting amounts.

All payment data is encrypted with 256-bit SSL. We never store full card or wallet numbers. Payment processors handle sensitive details directly—we only see transaction confirmations.

Contact support immediately through live chat or email [email protected]. We'll freeze your account, investigate the activity and help you secure it within 2 hours.

Yes, for login sessions and site performance. You can disable non-essential cookies in your browser settings anytime. Disabling them won't affect your account access or payments.

We review it quarterly and update it when regulations change or we add new features. You'll get 30 days' notice before any material changes take effect.